Privacy Statement

Privacy statement casadarosa.eu 

Responsible

Sweetodyssey Lda located at Casa da Rosa, Vale da Rosa, Loulé 8100-331 is responsible for the processing of personal data as shown in this privacy statement. Sweetodyssey Lda is the operator of Casa da Rosa in Loulé, Portugal. Contact details: Sweetodyssey Lda, Casa da Rosa, Vále da Rosa, Loulé 8100-331 Tel +351 925313755 Email info@casadarosa.eu Robert Crooks is the Data Protection Officer Sweetodyssey Lda. He can be reached via info@casadarosa.eu

Personal data that we process

Sweetodyssey Lda processes your personal data because you use our services and/or because you provide them yourself. Below you will find an overview of the personal data that we process: - First and last name - Gender - Date of birth - Address details - Telephone number - E-mail address - Bank account number - Other personal data that you actively provide, for example by making a booking on this website, in correspondence and by phone. We use this information to process your booking administratively for you and for us.

Special and / or sensitive personal data that we process

Our website and administration does not collect any personal data other than that you provide to us yourself. Our website and administration does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@casadarosa.eu and we will delete this information.

For what purpose and on what basis we process personal data

Sweetodyssey Lda processes your personal data for the following purposes: - Registering your booking or questions - Handling your payment - To be able to call or e-mail you if this is necessary to be able to perform our services - To inform you about changes to our services - In order to process your booking administratively - Sweetodyssey Lda also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

How long we keep personal data

Sweetodyssey Lda does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected. We use the following retention periods for the personal and booking data: 7 years. This is the legal tax retention obligation.

Third parties

Sweetodyssey Lda only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or comparable techniques, that we use

Sweetodyssey Lda only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Sweetodyssey Lda and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@casadarosa.eu. We will respond to your request as soon as possible, but within four weeks. We will contact you to verify your identity. Sweetodyssey Lda would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Portuguese Data Protection Authority. You can do this via the following link: https://gdprhub.eu/CNPD_(Portugal)

How we protect personal data

Sweetodyssey Lda takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us info@casadarosa.eu.

Transfer of data outside the EEA

No transfer of data takes place outside the European Economic Area.

Business transaction

We may share information in the event of a business transaction (e.g., the sale of a significant portion of our business, a merger, a consolidation or the sale of assets). Should such a case arise, the beneficiary or acquiring company assumes the rights and obligations as set out in the Privacy Policy.

Updates or changes to this Privacy Policy

We reserve the right to periodically adjust or revise the Privacy Policy. Material changes will take effect immediately upon revision of the revised Privacy Policy. Your continued use of our website after the posting of changes means that you acknowledge and approve these changes to the Privacy Policy and that you agree to the terms of those changes.

How to contact us

Contact details: Sweetodyssey Lda, Casa da Rosa, Vále da Rosa, Loulé 8100-331 Tel +351 925313755 Email info@casadarosa.eu Robert Crooks is the Data Protection Officer Sweetodyssey Lda. He can be reached via info@casadarosa.eu This Privacy Statement was last amended on 10 April 2021.
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